Our team
Our technical support team is here, waiting to help you.
We ensure that you will get the very best support, The support team is available during normal UK working hours, and we endeavour to respond to you enquiry within 1 hours.
Out of hours
Can be contacted outside normal working hours, but only for emergency issues covered by your SLA.
Is the support free?
Technical support is included at no extra cost for all hardware and network queries. We also offer more general installation and configuration assistance for all our dedicated servers if you opt to pay a small monthly fee.
Do you provide phone support?
We can only assist you over the phone, and the phone line is only manned during normal office hours. All of our normal technical support is done via email.
This enables us to manage the support queries much more effectively, for example by routing a query to the person best able to handle it.
Also, a technical support query often cannot be answered in a matter of minutes so overall email is a more sensible means of communication for technical support.
| Email Technical Support |
| support@virtualapps.co.uk |
| 01483 302800 |
Our Support is our unbeatable level of customer service. Virtualapps employees are available 24/7/365 to meet customer's expectations. Customers get fast responses to critical issues, guaranteed 99% network uptime and many other business-critical support features. It might sound too good to be true, but it's not, we just do our best.
Latest News
Free Charity Hosting
We offer a free baisc hosting package, we can also provide discounted service for registered charities in exchange for a link back to us on their Web site
Cutting edge web design
Virtualapps UK has now teamed up with a number of web designers and 3D designers to provide a cutting edge design and a unique blend of creativity and digital marketing expertise.
So if you are looking for a cutting edge website then talks to us today?
Secure Hosting solution for Police and Government websites
Secure Hosting solution for Police and Government websites, we have now launched a new hosting platform for high secure hosting for Police or Government sites or any website that require a secure hosting platform.
Our Clients
Client Testimonials
“Very affordable and great customer service!”
RICHARD BARWICK - CREATIVITEA* DESIGN STUDIO
“First class service from start to finish!”
ANDY PAYNE - AKIKO DESIGN
